all cases, contact me before sending something in for repair.
Some things can be fixed over the phone or by sending you a
part. Anything sent here needs your return address and a note
of what is wrong inside the package. Note that our address is
now in Chaska MN.
don't work: If a handpad goes bad or intermittent, the
wire is the usual cause, as the switches are just about always
good. A shorted wire will buzz in all the time, even without
pushing the handpad. A handpad with a broken wire will not
buzz in, or be intermittent.
1. Get an RCA cable from Amazon, cut it to
length and solder it in, replacing the old wire. Skinny wires
won't hold up.
2. Send the handpad here and I'll repair it and mail it
back. $5.00 plus S&H.
3. Buy new handpads. $21 plus S&H.
4. I mail you replacement cables and you solder them
are intermittent: Could be a bad wire (see above), or a
poor connection at the quizbox. If the jacks at the back of
the quizbox have lost their grip, the quizbox will have to be sent
in and the jacks replaced.
switches are missing their caps: First determine which
style of cap you had:
1. One that looks like a black pencil eraser. When it is
missing, you are left with a hole in the panel and can see part of a
black switch under there with a small hole in the center, and
usually 4 holes around the center hole. These are available for
There are two sizes: short for quizboxes with a timer display;
and tall, for National Bible Bowl, the Pocket Quizzer, and Awana
2. A shiny button with a curved-in top. When it is
missing, you are left with a white stem sticking up from a switch
mounted to the panel with a now-visible nut. These are
available for $.75 each plus S&H. Note: if the white
stem has broken off, the whole switch needs replaced.
The adapter has gone bad / the quizbox doesn't turn on:
The problem usually shows up as frayed wires near where they
exit the adapter body.
The one-size-fits-all adapters are no longer available. Use the following
as a guide; the connector size is 5.5 x 2.1 mm.
If you have any doubts, contact me.
- Any quizbox with a timer display: 12 Volts AC or DC.
Most require 1 Amp of current. Polarity doesn't matter.
- Free Methodist: 9 - 12 Volts AC or DC, 200 mA current
minimum. Polarity doesn't matter
- Pocket Quizzer: 9 Volts DC, or use a 9V battery. Use
the polarity indicated on the Pocket Quizzer itself.
- IQ boxes, NBB boxes and Quiz Cubes: 12 Volts AC or regulated
18 volts DC, with a minimum of 200 mA current. Polarity
- Basic Quizbox and any USB-based quizbox: 5 Volts DC, with
You can get adapters from me or Amazon. Make sure they are FCC
and UL approved.
Seatpads work backwards: The quizbox customization settings have
been changed. Change the seatpad polarity by following the
customization instructions on the bottom of the quizbox or per the
parts: (Prices are subject to change)
adapter $12 plus S&H (See The adapter has gone bad, above)
$21 plus S&H. Specify wire length. Typical lengths
are 1' (Quizbox with timer), 6' (Cubes, Pocket Quizzer), 9' (Quizbar,
Cables $12.50 plus S&H
Pushbutton caps $.50 or .75, see above.